Suffolk Rail Franchise Survey

Suffolk County Council seek your views to help make railways in Suffolk better.

The Government will award the new franchise for the Greater Anglia services to run for 15 years from 2014.

Suffolk County Council will make recommendations to Government later this year on what should be included in the franchise. Therefore this is an opportunity for people in Suffolk to influence the Government before it draws up the contract so that the needs of Suffolk rail users are taken properly into account.

http://www.suffolk.gov.uk/your-council/decision-making/consultations/suffolk-s-railways-consultation/

I have asked SCC through Customer Services Direct to send paper copies to Halesworth Area Community Transport as I am sure their bus buddy volunteers can distribute them to passengers. A survey of 511 service passengers in April 2011 discovered that 78% of the passengers were over 75 years and only 2% of them could access timetables via SMS or the web. Only 4% of passengers over 60 could use internet and email. Othwerwise, I don't think SCC will capture those passengers views via an online survey.

Update: 28/9/12

I got a call at home from a person at SCC taking up my suggestion to send their train survey to HACT for the bus passengers, they are now putting 50 in the post.

They also asked me which community transport does Suffolk ACRE run as they needed help with getting coverage in certain areas.