Wednesday 5 December 2012

Name a Bus - Win a holiday


Minibus World are family run specialist supplier of passenger vehicles to charities, schools, disabled groups and the care sector. They keep 4-17 seat minibuses in stock and also offer a bespoke conversion service where they will specially design a vehicle to suit individual needs, be it a mobile play centre, class room or wheelchair accessible vehicle.

They've asked me for no consideration at all to tell people about their competition to name their range of wheelchair accessible vehicles.

The competition is open to all employees, volunteers and service users, indeed anybody who has as an affiliation to a charity or would like to nominate a chosen charity is welcome to enter. You are free to enter as many times as you wish.

The prize for which is a 2 week all inclusive holiday abroad in the summer of 2013, and the charity you are involved with or wish to nominate will receive a 10% discount should they wish to purchase a vehicle from them in the future.

You can find the competition instructions here.

Saturday 17 November 2012

Health & Transport Connection




With the passing of the Health and Social Care Act in March 2012, the UK’s health and social care landscape entered a period of major transition. From 2013, newly-formed Clinical Commissioning Groups (CCGs) will take over responsibility for commissioning many NHS services, and will face the challenge of securing improvements in health outcomes at a time when demographic shifts and changing lifestyles are putting ever-greater pressure on NHS finances.
In this context, non-traditional health and care service providers, such as voluntary and community organisations, social enterprises and mutuals, will play a key role, both in supporting commissioners to procure services that are responsive to patients’ needs and provide real value for money, and in the delivery of effective and innovative health and social care provision. Many organisations in the not-for-profit sector provide services which extend beyond traditional, clinical health interventions to a broader range of approaches, such as community support, social participation and support for independent living. 
A key attribute of these organisations, whether they operate at the local, regional or national level, is their close links to the beneficiary groups that they serve. Consequently, the voluntary and community sector is well-placed to support the development of tailored services which improve health outcomes and create a wider range of choices for commissioners, as well as service users.
The Suffolk Community Transport Association recently gave a briefing to the clinical commissioning group of the Suffolk Congress of Voluntary and Community Services that outlined the role of Community Transport in delivering health outcomes. The slide above is stating the bleedin' obvious that health access and transport must be factored into health service planning. Community Transport works in the scope of "market failure" where commercial operators won't. It has at least a £3:£1 financial return on investment (usually the public purse). However this message needs to be drummed home constantly and loudly to commissioners. There is simply no point spending millions on health prevention or treatment if the patients can't attend. 


Wednesday 10 October 2012

Suffolk Sustainable Transport Forum Recruitment Event



Suffolk Sustainable Transport Forum Recruitment Event

8:30 - 12:30 Friday 9th November 2012

The Suffolk Sustainable Transport Forum was set up five years ago by business for business in order to disseminate information about sustainable transport and assist fellow businesses in adopting efficient and practical solutions. The forum is free to join and consciously free-form in order to promote networking and assistance. Since its founding the forum has grown and now encompasses other large organisations. Membership includes BT, The Port of Felixstowe, University Campus Suffolk and Ipswich Hospital.

Lord Deben (John Gummer), recently appointed Chairman of the UK's Climate Change Committee and former Minister for the Environment, will be making the keynote speech. Norman Baker MP Parliamentary Under-Secretary of State for Transport will be addressing the conference via video. Furthermore Heather McInroy Programme Director at the National Business Travel Network will be speaking as well as two more leading speakers to be confirmed.

We are grateful to our four principal sponsors - The East of England Co-op, Ipswich Building Society and Suffolk Chamber of Commerce. The Haven Gateway Partnership is also sponsoring the event and they will be available to discuss the innovative Low Carbon Freight Dividend project that provides cash incentives for modal shift amongst local SME’s. James Alexander of ‘The Main Ingredient’ will provide refreshments and the event will be facilitated by radio presenter Rachel Sloane.

The atrium of Endeavour House, the venue, will be full of stalls from some of the sponsors but also a number of leading green businesses with practical demonstrations.

All in all this exclusive event, places will be limited to 75, will be one to enjoy and remember. If you would like to attend please R.S.V.P. to Sharon Payne of Fresh Ways to Work on 01473 265090, or e-mail sharon.payne@suffolk.gov.uk by 26th October.

Yours sincerely
                                                                     
Cllr Mark Bee                                                                           Andrew Cann
Leader Suffolk County Council                                                  Founding Member SSTF

Sunday 7 October 2012

Why can't we have a bus Betaville?


I was excited to read about Betaville, described as a collaborative online platform for proposals on urban design "in which ideas for new works of public art, architecture, urban design, and development can be shared, discussed, tweaked, and brought to maturity in context, and with the kind of broad participation people take for granted in open source software development..."


What communities also need is an application that displays their present bus, train and other public transport schedules and routes on a map that allows the user to also enter proposed or amended services to see potential overlaps and service and modal connections and the potential impact of timetable adjustment.

Such a tool will allow communities to design services for themselves with the aid of substantive modelling data. It can be achieved by integrating bus and train operators data (in the UK this is the NaPTAN database) onto maps with a simulation engine for vehicle movements and traffic factors, such as slowing from peak passenger loading, and overlays of proposed or amended routes via imported GPX data with inputs for actual and envisaged timetables, stops, distance, loading, revenue and cost calculations.

These capabilities are available in other open-source software so it seems to me (though I am no programmer) that what is needed is their integration. The drag and drop interface of Transport Tycoon or its open-source version Open TTD enables almost anyone to model a transport network. What is needed is the capability to play these games with real network data such as distance, stops, speed and so on.


screenshot of Open TDD
There are already demonstrations of live time-table simulation on the web. Here is a visualisation of the trains running from Norwich.

There is an open-source platform for train timetabling and planning called Open Track which can produce train schedule graphs from text timetables.

Software maker Zircon takes these train graphs a step further with a tool for visualising timetable conflicts in 3D. Their website has a video demo.


Train Graph
A tool with these kinds of capabilities combined could answer the many 'what if' questions in public transport route planning that - because of complexity - is in the UK determined by commercial operators and statutory tendering. Communities would be able to visualise and cost local public transport provision for themselves and enabled to lobby for services and amendments and analyse solutions such as community transport and DRT with data from this modelling. The capability to 'predict and provide' and consider service innovations will not be in the hands of a few transport commissioners and private operators but will also be where it belongs; with the users.

Then, rather than pitting every village, town and parish against each other for a better service from the network provider, transport planning can be made collaborative; as each stakeholder will be able to work together and see how services to meet their needs would impact others and so more efficiently and fairly distribute the limited resources of statutory, commercial and charitable transport operators.

Incidentally, I put this suggestion into the Ordnance Survey Geovation Challenge and at one time it was in third place but a social media campaign ensured another idea secured more votes on the final day.


If you know of any existing transport modelling tools, I'd be glad for any signposting to them via the comments form.

Wednesday 3 October 2012

Transport Tools




This week I was working at a parish 'visioning' day where a community is consulted by their councillors to hear the issues that concerns them and get opinions and ideas on the problems it faces. In such discussions with councillors and residents, many have questions about transport and traffic that can't be answered easily. 

For instance, in some recent work on hospital transport issues, I wanted to find the public transport journey times from each of the major hospitals in Suffolk to show which areas cannot practicably access a hospital by public transport. It would show where it might be sensible to prioritise community transport development. When I asked colleagues if such a tool existed, no one knew of any so when I did find something I think could do it, I thought should bring it everyone's attention.

mapumental.com

This mapping tool is by the very clever people at MySociety and it can interrogate the national train and bus timetables database NaPTAN and map a journey time to/from a given postcode to produce a contour map of journey times. So, for example, places near train stations show up as islands with shorter journey times than other places nearby.

You send them the postcodes you want mapped and they send it back. Each map costs £25. MySociety told me they can do other customised maps but this would cost considerably more.

I think this tool might be also be useful for seeing the footprint of accessibility to a town on market day and so useful for local transport development or town marketing.


There is another version of this kind of mapping made by Traveltime and you can sign up for a 14 day free trial to play with it. It has a different pricing model where you subscribe for unlimited maps for about £90 per month (which isn't quite practicable for me).

For example this map shows where you can drive in 30 minutes from the postcode NR33 8JA, near enough the centre* of 
Carlton Colville. *Where is the 'centre' of the community was a topic of some lengthy discussion.

If you need to find a postcode to start from, Doogal has a lot of handy tools to tell you what the postcode of a place is.


Mapumental has other mapping tools in beta trial. This one shows the places you can reach from NR33 8JA by 9 am with a journey time of 1.5 hours where the median house price is under £300,000. If the data can be trusted, this would be a house-hunters' dream.




Here I have pasted two maps together to see which areas of Suffolk are within 1.5 hours journey time on public transport to James Paget or Ipswich hospital. This evidence would seem to reinforce the complaint that Halesworth, Peasenhall, Saxmundham and Leiston are not well served. According to the Department for Transport; 21.1 % of people in rural Suffolk live more than 60 mins by public transport from hospital compared to 9.9% of rural England overall. Source: OCSI 2011 Department for Transport (DfT) 2009

There are 35 LSOAs (each averages a population of 5000 people) in Suffolk more than two hours travel time from a hospital by public transport.

This kind of problem was studied in a paper: Taking the bus: incorporating public transport timetable data into health care accessibility modelling by David Martin, Hannah Jordan, Paul Roderick. I don't have access to but you can read the abstract. The paper's findings "highlights the difficulty of combining conventional drive-time analysis with the discontinuous accessibility provided by public transport. There is a need for more attention to be paid to the incorporation of public transport in accessibility modelling."



Many communities want to know what are their commuter traffic patterns and the demand to reach certain destinations. The Office of National Statistics has a free CD called CommuterView which is an interactive tool which shows flows of commuters based on 2001 Census data. Once the CD is loaded, by selecting an area (local authority) of interest within the UK, the major flows of commutes within the area can be seen by moving the mouse. Patterns of flows and major areas of employment are clearly revealed.
You have to email better.info@ons.gov.uk to request a copy which I am told will be eventually be updated with the 2011 data. Suffolk ACRE have a copy if you need charts like these.

Last but not least, my good friends (professionally speaking) at Ito World who produce transport information maps have some great tools based on the Open Street Map where it is merged with other databases. You can see different layers to view:

  • road speed limits in miles per hour.
  • addressed residences and businesses.
  • power generation routes with voltages.
  • school distribution in an area.
  • water types including rivers, reservoirs, canals and lakes.
  • proposed and ongoing construction schemes.
  • Disused and abandoned rail tracks.
The good thing about OSM is if you don't find the data you want, you can add it to the map yourself. I feel that data collection and auditing should be part of every parish plan.






Tuesday 2 October 2012

Community Transport is vital service.



Source  Rural Services Network

DISCRETIONARY grants are vital to community transport schemes in rural areas, says a new report.

Community transport is growing despite funding challenges, says the Community Transport Association State of the Sector Report for England.

The document examines the size and scope of community transport – including insights into the differences between rural and urban community transport services.

It also includes case studies showing how community transport organisations are exploring new approaches to getting people out and about.

Examples detail the experiences of vulnerable, elderly and disabled people who cannot use regular public transport – and people in remote areas notserved by commercial bus operators.

Keith Halstead, chief executive of the CTA, said: "This report raises the profile of community transport, showing what it is and what it can achieve.

"It also provides evidence of the continued growth of the sector.

"In the face of today's tough challenges community transport organisations are exploring new ways of providing more services to more people." He added: "I urge local authorities to take a fresh look at what community transport can achieve."

There are at least 2,000 community transport organisations operating across England: nearly one-third of these are based in rural areas

Thursday 27 September 2012

Halesworth Bus Buddy Scheme


Since the formalisation of a new 'bus buddy' role within Halesworth Area Community Transport under the Suffolk ACRE Good Neighbour Scheme in October 2011, the scheme is able to serve around 45 people per day, 4 days per week by offering befriending, transport information and assistance with boarding to the passengers of the 511 route serving Halesworth and Holton and up to 14 people per week on the weekly 532 route between Halesworth and Laxfield.


The need for this service was identified by HACT's volunteer bus drivers who knew of elderly passengers who would regularly board the 511 bus for no particular reason but to keep warm and converse with the driver (particularly in winter) and sometimes completing the entire schedule. It was also identified in the 2011 Time For You study that many kinds of passenger need personal support to access bus services and that a person onboard who carried information and offered assistance was readily accessed by passengers. A survey of the the 511 service passengers in April 2011 identified that 78% of the passengers were over 75 years and only 2% of them could access timetables via SMS or the web offered where 80% of the bus stops have no timetables. Only 4% of passenger over 60 could use internet and email.

There are presently five volunteer bus buddys with two that do more than one shift from 12 potential 'shifts' in a week.The peak travel times of Wednesday market day are reliably served by two volunteers.


Some of the outcomes have been that the presence of the bus buddy now allows the bus to be in immediate mobile phone contact with the office – as the bus buddy can talk while the bus is moving -  to arrange any last-minute pickups for the mobility impaired (the 511 can vary up to 250 yards from its route to give door-to-door service which practically saturates the town). The bus buddy speeds up the service of the route ensuring reliability as the driver does not have to exit the vehicle to assist a passenger with boarding and there is extra assistance and additional safety for the driver and passengers in operation of the disabled lift. The buddy can guide the driver when the vehicle has to reverse or negotioate tight spaces, which is becoming common with the present parking problems in the town.  The bus buddy helps passengers board with shopping and the bus buddy can carry the shopping to their door on request.

Every Bus Buddy is also equipped with a comprehensive information on local events and activities accessible in the area which is maintained by a volunteer. They also carry current local transport schedules to advise passengers of onward connections.

The Bus Buddy facilitates 'word-of-mouth' broadcasting to passengers news on events and activities in the town such as coffee mornings, library events, jumble sales, and specialist services, such as the Digital Switchover Help Scheme, and feedback from the volunteers indicates that is effective in encouraging people to remain active and access these services, especially for those people isolated from internet access or the local print media (which needs some improvement on content, clarity and readability). 

There have been particularly noted successes in the bus buddy engaging with passengers about the Halesworth Campus consultation, the Jubilee Bunting Bees that were held monthly at the public library (for which the bus was a fabric collection point) and a special promotion for pub lunches at the Wissett Plough. Passengers got involved with fundraising for the Hoppa service by saving till receipts from the Co-op supermarket that were match funded by the Co-operative Society at one penny per receipt (4000 receipts raised £400) and collected coupons for a discount on diesel fuel. This has engaged the passengers in recognising that the service is provided by volunteers, which sometimes gets forgotten.

The Bus Buddys have also handed out leaflets for the WDC sponsored Suffolk Careline alarm service, Age UK, SCC Warm Homes scheme leaflets and the BBC Digital Switchover Scheme which was arranged through their connection with Suffolk ACRE.

Volunteers have noticed that the presence of the bus buddy fosters more conversations on the bus between passengers which must have some impact on reducing people’s loneliness.  And if no other passengers are aboard, now a passenger will have someone they can to talk to without distracting the driver. The bus has now become a social space and is more than a means of transportation.

Another aspect of the Bus Buddy is the support they give to the volunteer drivers. Their assistance enables volunteer drivers to do more shifts and reduces their fatigue which supports those who might aver taking on the more demanding shifts.

All the legal and good practise questions of providing this service have been covered under the support offered by Suffolk ACRE to Good Neighbour Schemes so the Bus Buddy scheme will continue under this umbrella for the foresable future.

If you can't help on the Hoppa but would like to support your community as a bus buddy, please contact your local community transport operator as many similar schemes operate around the UK.

Wednesday 26 September 2012

Suffolk Rail Franchise Survey

Suffolk County Council seek your views to help make railways in Suffolk better.

The Government will award the new franchise for the Greater Anglia services to run for 15 years from 2014.


Suffolk County Council will make recommendations to Government later this year on what should be included in the franchise. Therefore this is an opportunity for people in Suffolk to influence the Government before it draws up the contract so that the needs of Suffolk rail users are taken properly into account.

http://www.suffolk.gov.uk/your-council/decision-making/consultations/suffolk-s-railways-consultation/

I have asked SCC through Customer Services Direct to send paper copies to Halesworth Area Community Transport as I am sure their bus buddy volunteers can distribute them to passengers. A survey of 511 service passengers in April 2011 discovered that 78% of the passengers were over 75 years and only 2% of them could access timetables via SMS or the web. Only 4% of passengers over 60 could use internet and email. Othwerwise, I don't think SCC will capture those passengers views via an online survey.


Update: 28/9/12


I got a call at home from a person at SCC taking up my suggestion to send their train survey to HACT for the bus passengers, they are now putting 50 in the post.

They also asked me which community transport does Suffolk ACRE run as they needed help with getting coverage in certain areas.




Wednesday 12 September 2012

A Southwold - Reydon Hoppa bus?


After deciding to permanently ban buses from their High Street last Tuesday, Southwold Town Council have attempted to mollify concerns that people are not able to access essential services by saying that a minibus will be provided as a replacement (to shuttle presumably between the Kings Head and the Market Place). My sources say that Suffolk County Council will loan them a vehicle from surplus. That will please the town council as up-to-date disabled accessible minibus can cost in excess of £60,000 to purchase.

The town council said its decision to keep the ban was based on a survey of residents, local businesses and visitors that was carried out in August. This statement causes many to choke on their cornflakes as this "consultation" was announced without any notice the Friday before a bank holiday and it only allowed people one week to write to the town clerk. That is hardly thorough and comprehensive research.

According to the BBC, Guy Mitchell, chairman of Southwold & District Chamber of Trade and Commerce, said: "It looks like good news that the council is supporting business by introducing a minibus and we look forward to getting more detail about how it will operate and what it would cost passengers."


Rod Lock, secretary  of East Suffolk Travellers Association said: "We're not happy with the town council's decision.

"I don't think a minibus is satisfactory because passengers will be charged for it and it's not very convenient if you've got shopping and now have to get on two buses." 


I would like to add there's minibuses and there's minibuses. The devil is in the details and this could well be another empty promise if the minibus provided, reported to be only a 10-seater, is not as accessible as the inter-urban buses.

I am sure many people want to know and the council should be able to tell them already, if it is really prepared to provide a practicable minibus:
  • is the minibus to be used in the shuttle service as disabled accessible as the inter-urban bus and is that by low floor or lift?
  • what is the passenger capacity of the proposed shuttle minibus?
  • what is the MAM of the minibus (this affects the options on employing volunteer drivers)?
  • what evidence does the town council have that the minibus capacity is sufficient?
  • what is the proposed timetable of the shuttle bus: does it meet the inter-urban buses?
  • what is proposed fare for the shuttle bus: is it expected to wholly meet the operators' outgoings?
  • what is the proposed route of the shuttle: will it be a continuous 'hoppa' service for residents of Reydon and Southwold to access essential amenities? It was reported it will only run along the High Street and to the pier.
  • will the bus be charged for under section 22, i.e. charge fares and accept concession passes (as the inter-urban buses do)?
  • which entity will be responsible for operating the shuttle bus?
  • will the operator employ paid drivers or rely on volunteer drivers?
  • would or could the bus employ volunteer bus conductors?
It would be rather nice if the town council sought to provide a local 'hoppa' service that links the essential services and amenities of Reydon and Southwold with a route like one above.

This route above is 4.1 miles and links the tourism and amenity areas such as the hospital and the new health centre which shall eventually move from Southwold to Reydon. A 17 seat minibus circulating around this route would greatly reduce the need for parking in the town and bring visitors from the pier to the high street and vice-versa as well as make Southwold and Reydon more liveable and so sustainable for its residents. 

If a local 'hoppa' was operated by volunteers, it could be sustainable from fares and car park revenue. There are a good number of kind volunteer drivers active in Southwold and Reydon who are already taking local people shopping, to lunch clubs and to doctor and hospital appointments because there is no public transport. It makes more sense to have volunteers driving a bus that serves users at a 16:1 ratio than a car scheme that is only 1:1.

Before the NIMBYS sharpen their quills, this route is only a suggestion, such a route should be arrived at after proper consultation.

However I won't hold my breath that the leopard will change its spots overnight. If the views expressed by some with influence at meetings on the current Southwold Town Plan are anything to go by; conjoining Southwold and Reydon in anything is anathema.

Wednesday 29 August 2012

Southwold Town Council consults on bus ban (well, sort of)


A helpful twitter user has alerted me to this page copied below found on the Suffolk County Council website that was published on the 24th August (that is the Friday before the bank holiday weekend) about this consultation on the Southwold 'bus ban' that closes exactly ONE week later. Given that a great majority of bus users affected by this bus ban do not have email or internet access and they will need to compose a letter and put it in the post, I think it's quite reasonable to complain that they are not getting a fair chance to properly respond.



Have your say on the Trial bus scheme in Southwold.

Increased traffic flow and congestion in the Market Place and High Street in Southwold has been recognised as an issue by the town council for some time, and it was felt that positive action was needed.

Following the results of a traffic survey in 2010/11, Southwold Town Council, with our support it was decided to trial a new bus scheme.

This moved the bus stop further up the High Street to outside the Kings Head pub, restricted buses from going beyond that point and so ensuring they turned around at the pump in the Market Place.

The trial was implemented in July 2011 and allowed to run for a full year to be able to properly assess what effect it would have on the town.

At no time did the temporary order ban buses or coaches from visiting Southwold, and the town has always welcomed holiday makers and day trippers.

Southwold Town Council are now seeking to capture feedback on the scheme.

In particular, comments are welcomed on these specific points:
Protection afforded by the present bus shelter Location of the bus stop at the Kings Head pub and accessibility to the shops and services in the town Ease of crossing roads to get to the bus stop Alternative coach routes Whether visibility is currently restricted for cars exiting from York Road Whether you feel that congestion in the Market Place and High Street has been eased and the atmosphere improved

All comments are welcomed and it would be useful to tell the town council how often you use the scheduled bus service.


Please include your name and a correspondence address for your comments to be considered by the Town Council.

Consultation closes 31 August 2012.

Thursday 16 August 2012

items for disposal: free to good homes

UPDATE: The disposal project ended on Monday 10th September 2012. I don't know the disposition of what was left but SCC have said to me they are grateful for my efforts to contact the many community groups who benefited. 

Note: there may be another school furniture clearance early in 2013 and they will let me know. 

Since the reorganisation of Suffolk's schools structure, a great deal of school equipment and furniture has been shipped to Halesworth for disposal, including by free distribution to Suffolk community organisations. The contact person is Joy Stodart, tel 07515 190911.

A few local organisations have been able to select items already but there is a lot of stuff and not all of it is sorted yet and there is more to come so these photos are just a flavour. If you are interested, don't delay in contacting Joy to have a look. There's far too much stuff to list but a rule of thumb: if you might find it in a school, it's probably there.




Lots and lots of stools


Lots of classic plastic chairs in all kinds of colours. Some soft furnishings too.


A particularly nice drop leaf Formica work table with embedded rule. Several other large desks like this topped in light and dark wood.


Cookers, microwaves, a few fridges.


Industrial microwave.


lunch room seating, there is lots of this.


IT of all kinds. Not shown are printers, routers, VCRs, DVD players, 


A few nice solid wood bookcases going fast. Lots of other storage shelving.


 Plenty of filing cabinets.



Lots of these shallow storage trays and rolling cabinets for them.


Gym equipment.


Large whiteboards.


Huge number of metal/formica classroom tables, many stacking kinds. Some conference tables too.


Stacks of classroom equipment for every subject.



Microscopes



(These sold wood tables were quickly snapped up)



TV & VCR on stands



Workshop benches.



Washing machine, gas stoves.



Not shown: trestle tables (for car boot?) art easels, computer tables, tennis nets,  hand tools, vacuum cleaners, gym lockers.



Stacking classroom tables of every size and system.



Evacuation chair. These retail for £1000 or more.



Half a dozen clean Venetian blinds.



 Lots of different janitorial and office supplies.



Classroom equipment and software.



Really great handcart.


Playroom bookcases?



Office chairs.



Soft chairs in many styles.

Monday 13 August 2012

Onward Travel Posters


I might be slow to have noticed but there are some brand new travel information posters at Halesworth railway station. This was an improvement that I suggested a while ago and hopefully they will help the many bewildered travellers I encounter there. These 'Onward Travel' posters have a uniform format and are being rolled out nationally.



It looks as if the bus information is taken from the official Naptan database. Journey Solutions is mentioned on the web as being involved but the posters look very similar to a product that Suffolk's own ITOworld once showed me. They have confirmed they are a prime contractor for web-based ATOC transport info and are also involved, but have no editorial control, for the PDF version.

At Halesworth Railtrack (who own the station) have put up two new glazed A2 frames; one is by the ramp at the community bus exit on the Lowestoft platform and the other is on the fence next to the board about the history of the moving platforms at the north end of the Ipswich side. The Lowestoft side poster does get some illumination from an overhead fixture but you'll be lucky to see or read the Ipswich side at night.

National Rail onward travel info
You can download pdfs of these posters for larger towns and cities across England at www.plusbus.info but Halesworth isn't there because it isn't in the PLUSBUS scheme.

On the National Rail website you can find other local transport information about Halesworth but it's infuriating how it suggests that the DRT services Suffolk Links run every 60 minutes. This is completely false as DRT does not have a regular schedule and usually requires 24 hour advance booking within limited booking times. SCC told me this misinformation is a fault of the database. It does not reflect their claims that DRT will replace rural scheduled services efficiently.

Another issue at Halesworth is the lack of taxi numbers. For these you will have to find the poster taped in the window of the Mencap office who were constantly pestered for travel information. 

I consider the most consistently advertised taxi services in the Halesworth area are:

NEAL’S PRIVATE HIRE 01502 575888 or 0789 9011383

RODNEY FOSDIKE 01986 872829

HALESWORTH PRIVATE HIRE 01986 874028

There is also further afield:

SOUTHWOLD TAXIS 07737 139853

DARSHAM CARS 01728 668039

At the time of writing, none of these taxi operators accept concessionary Suffolk County Council travel vouchers

For travel planning purposes, the postcode of the station car park is IP19 8BZ.

I found this nugget about the poster project in Railfuture's magazine RAIL USER EXPRESS edition of 29 May 2011 
ONWARD TRAVEL POSTERS – you need to check the information is accurate at your station!
One outcome of the Better Stations review undertaken by Chris Green and Sir Peter Hall was the need to improve the standard of information delivery at stations across England. In respect of this, two projects have been commissioned by the “Passenger Information Strategy Group” at National Rail Enquiries to improve the standard of information delivery. The Group includes representatives from all train operators, Network Rail, National Rail Enquiries and Passenger Focus. 
The first project is "Information Zoning‟. This will see each station in England divided into four distinct “Information Zones”: (i) Welcome Zone, (ii) Ticket Zone, (iii) Train Zone and (iv) Onward Travel Zone. 
The second is to produce a consistent suite of Onward Travel Posters for display in the Onward Travel Zones. This will ensure that stations have consistent onward travel information, comprising a street map, bus info, &etc. The Onward Travel Poster project has been delivered over the last six months and is now almost complete - there are a few stations whose posters are outstanding, usually because there are major works going in the vicinity. The intention is that posters will be updated at least annually at the time of service changes. Train Operating Companies are also able to request intermediate updates during the year if required. 
An Onward Travel Poster appeared at Wool Station a few weeks ago, and a colleague in our Friends of Wool Station group alerted me to a few errors. I immediately emailed the contact address given at the foot of the poster comments@onwardtravelposters.com and the poster team kindly sent me the Wool poster as a PDF file enabling me to check it thoroughly at home. An updated poster miraculously appeared within a few days of sending in my comments. Thanks guys!
--- So the message is: check your station now and report any errors!!! ---
I think we will have to frequently. There's a scathing review of the posters in Sheffield here. None of these measures however will ever replace a genial Mr Perks.